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Frequently asked questions
Pricing and payment questions
Xami is an AI-powered virtual assistant designed to streamline various aspects of customer engagement, lead management, and information retrieval.
Xami utilises advanced AI technology to understand user inquiries and provide relevant responses in real-time. It can be integrated with various platforms such as websites, messaging apps, and social media channels.
Xami offers features such as AI chatbot capabilities for interactive conversations, CRM integration for lead management, insights sections for accessing information, and personalised assistance tailored to specific business needs.
Yes, Xami can be customised to cater to the unique requirements of different industries and businesses. Whether you're in e-commerce, automotive, real estate, or any other sector, Chodiq can adapt to your needs.
Xami helps businesses enhance customer engagement, streamline lead management processes, improve productivity, and drive sales growth through personalised interactions and efficient information retrieval.
Yes, Xami is designed to be user-friendly and easy to implement. It comes with comprehensive documentation and support to assist businesses in setting up and utilising the platform effectively.
Xami provides various support channels, including documentation, tutorials, and customer support, to assist users with any questions or issues they may encounter during implementation or usage.
Xami offers a subscription-based pricing model, tailored to suit the needs of businesses of all sizes. Pricing is typically based on usage and the features included in each subscription tier.
Yes, Xami offers various pricing tiers to accommodate different business needs. Each tier comes with different features and capabilities, such as the number of users, access to advanced AI functionalities, integration options, and customer support levels.
While the subscription fee covers the core use of Xami, additional costs may apply for implementation services, customization, or premium support packages. These costs can vary depending on the specific requirements of the business.
Yes, Xami provides enterprise-level solutions tailored to the needs of larger organisations. The pricing structure for enterprise customers may differ from standard subscription plans, offering customised features, dedicated support, and flexible pricing based on the scale and complexity of the deployment.
Xami's pricing scales with increased usage or demand, ensuring that businesses only pay for the resources they need. Pricing may be adjusted based on factors such as the number of users, volume of interactions, and additional features required as usage grows over time.
Contract terms for using Xami may vary depending on the subscription plan and agreement with the vendor. While some plans offer flexibility with monthly subscriptions, others may require a minimum contract duration or commitment. It's essential to review the terms and conditions carefully to understand any contractual obligations involved.
Product questions
Xami can assist with a wide range of tasks including customer inquiries, lead generation, appointment scheduling, product recommendations, and more. Its AI capabilities enable it to handle various aspects of customer interaction and streamline processes within your business.
Xami seamlessly integrates with popular CRM systems such as Salesforce, HubSpot, and Zoho CRM, among others. Through API connections and customizable integration options, Xami ensures smooth data flow between platforms, enabling you to leverage its capabilities within your existing CRM infrastructure.
Yes, absolutely! Xami's responses can be tailored to align perfectly with your brand's tone, style, and personality. By providing guidelines and feedback, you can ensure that Xami's interactions mirror your brand's identity, enhancing customer engagement and maintaining brand consistency.
Xami prides itself on swift and efficient responses to inquiries. The typical response time may vary depending on factors such as inquiry complexity and system load. However, Xami strives to provide timely responses, often within seconds or minutes, ensuring that your customers receive the assistance they need promptly.
Users implementing Xami have access to comprehensive support resources to facilitate a smooth integration process. This includes dedicated customer support representatives, detailed documentation, tutorials, and training sessions. Additionally, Xami offers ongoing technical assistance and updates to ensure optimal performance and user satisfaction.